General Terms and Conditions (GTC)

1. Scope of Application
These General Terms and Conditions (GTC) apply to all current and future contracts between Mann LaserApps (hereinafter referred to as the „Contractor“) and the customer (a business entity as defined in Section 14 of the German Civil Code [BGB], hereinafter referred to as the „Client“) that concern:
– consulting on and the execution of laser applications;
– the development, analysis, and optimization of laser processes;
– the laser processing of the Client’s products (contract manufacturing)
whether performed by the Contractor or by a third-party company. Any terms and conditions of the Client that deviate from these shall only apply if the Contractor has expressly accepted them in writing.

2. Conclusion of Contract
The Contractor shall submit a non-binding offer to the Client, specifying the scope of services, the fee, and, where applicable, the Contractor’s material and travel expenses. The contractual relationship is established upon the Client’s written acceptance of the offer. The contract is also concluded – even without prior confirmation – once the services are rendered. In such cases, the Contractor’s invoice shall simultaneously serve as the order confirmation.

3. Scope of Services
The scope of services corresponds to the tasks agreed upon between the Client and the Contractor, as detailed in the Contractor’s written offer. Any modification to the scope of services is only permitted upon prior written confirmation by both the Contractor and the Client. The Client agrees to inform the Contractor immediately of any changes to the product or materials and to provide support during the delivery of services, in order to ensure a smooth and efficient execution of the engagement.

4. Remuneration and Payment Terms
The prices stated in the offer shall apply, including the hourly rates, material costs, and travel expenses specified therein. Invoices are due for payment within 7 days of receipt, with no deductions permitted.

5. Termination and Cancellation
The contract may be terminated or cancelled by either the Contractor or the Client at any time. In the event of a short-notice termination or cancellation by the Client, the following cancellation fees shall apply: 
– 14 to 8 days prior to the scheduled date: 50% of the fee
– 7 to 0 days prior to the scheduled date: 100% of the fee
In each case, this is in addition to 100% of any material and travel costs already incurred.

6. Confidentiality
The Contractor and the Client undertake to treat the information exchanged as strictly confidential and shall not disclose it to any third party without the prior written consent of the other contractual party.

7. Warranty
The client must inspect the delivered goods immediately upon receipt. If the client discovers a defect and fails to report it within 3 working days, the goods shall be deemed accepted.

8. Liability
The Contractor has the right to rectify defects or provide a replacement before any financial claims for damages can be asserted. The Contractor’s liability is limited to the net value of the order. The Contractor shall not be liable for defects resulting from information or materials provided by the Client or third parties. Claims by the Client against the Contractor for loss of profit, production downtime, damage to reputation, or consequential damages are entirely excluded.

9. Place of Jurisdiction and Severability Clause
The place of jurisdiction is Reutlingen. Should any provision of these General Terms and Conditions be invalid, the remaining provisions shall remain in effect. German law applies.

Reutlingen, November 3, 2023